Kilts4Less.com

Our guarantee & Pledge to all our customers

We want your shopping experience to be the best it can be Our company’s SOLE aim is to supply the best priced products and customer service available anywhere and to 100% guarantee your satisfaction.
We want you to come back again and again and tell your friends and family

Customer Service

KILTS4LESS customer service is there to help in any way we can and at any time. You can CALL US  01475 723677 or contact us via e mail on our "Contact us" page.

Easy Returns and Exchanges

We want you to be 100% satisfied with your purchase

If you are unhappy in any way with the product, we are here to help we will guarantee to make certain you are satisfied with the customer service we provide
Please be aware that some products that are made to order and therefore cannot normally be refunded or exchanged but we can make adjustments to suit

We can make mistakes and we are not perfect, so if your order is in any way wrong please contact us. If the mistake is made by us, we will cover all costs of the exchange and should the mistake be made by you, you will be liable to cover the postage charges for the exchange.
Please notify any issues within 7 days of receipt

Privacy and Security

KILTS4LESS are dedicated to ensuring 100% security on data protection. While placing an order you will be asked for your credit card details. We accept all major credit cards and debit cards. All card transactions are carried out via a secure connection using Worldpay. It means that all the data transmitted is encrypted and cannot be intercepted by anyone.
We 100% protect all information received from you when purchasing products on our website. We do not hold your card details, therefore all your card details will be deleted after being used. So you can be sure that your card details are protected in a secure environment. In case there is a problem with payment, you will receive an e-mail with a failed payment notification.

Delivery

We process Monday - Friday ALL OUR UK & WORLDWIDE orders within 48 hours of payment Approximate Delivery of all our UK orders is usually within 7 days and our worldwide within 14 days some areas are by experience better served than others. If there is any delay in processing your order we will notify you immediately.You will receive an e-mail notification when your order is shipped, including, the name of the shipping company and tracking number if any of your parcel. You are responsible for package collection. If the goods are returned, and you request us to resend it, there will be a charge made to your credit card. A shipping charge is also deducted from any refunds and unclaimed shipments.

Contact us

Simple two ways to get in touch

Email

To make an inquiry email us, we will answer you as a matter of priority.

Phone:
Customer service and sales hotline number

DOMESTIC

Calling from UK telephone number is 01475 723 677.

Our office hours are from Monday to Friday 9am 4pm Saturday, 9:00AM to 1:00PM GMT.

INTERNATIONAL

Calling from outside the UK Our phone number in Scotland is +44 1475 723 677

Here are our business hours in some other time zones

USA
Eastern Standard Time 5am to Noon
Central Standard Time 4am to 11am
Mountain Standard Time 3am to 10am
Pacific Standard Time 2am to 9am

Spain, Italy, Germany 11am to 6pm

China 6pm to 1am

Sydney, Australia 8pm to 3am